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LAST UPDATED
JULY 28th, 2020

Privacy Policy

AKSIDA PRINT OOO, a company operating under Tim’s Journey brand name (“Company”, “we”, “us” and “our”) is committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding the Personal Information (defined below) we collect from users through our mobile and tablet applications (“Applications”) and services made available through the Applications (collectively “Services”).

This Privacy Policy will apply if you have downloaded one of our Applications and, if so, you are individually referred to as a “User” (and collectively “Users”).

We may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. Thus, you should review the Privacy Policy frequently.

This Privacy Policy is also part of the Terms of Use (the “Terms”), which you, or if you have not reached the age of majority in your jurisdiction, a parent or legal guardian, must read and accept on your behalf. The Terms of Use explains your rights and responsibilities when using our Services. Capitalized terms not otherwise defined in this Privacy Policy have the meanings given in our Terms of Use.

BY USING OUR SERVICES, YOU CONSENT TO THE COLLECTION, TRANSFER, USE, STORAGE AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN. IF YOU, OR YOUR PARENT/GUARDIAN ON YOUR BEHALF, DO NOT WISH TO BE BOUND BY THE TERMS OF USE, INCLUDING THIS PRIVACY POLICY, PLEASE EXIT THE SERVICES NOW AND DO NOT DOWNLOAD, ACCESS OR USE TIM’S JOURNEY SERVICES.

If you have any questions please contact us at support@timsjourney.app

What Information We Collect

There are two types of information that may be collected.

The first one is called “Personal Information”, which is personally identifiable information that allows someone to identify or contact you, including, for example, your full name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing Information. Tim’s Journey does not collect personal information from your children in any of its applications. However, Tim’s Journey may collect personal information you directly give us while requesting technical support either through our ‘Help’ section, or by messaging us via our Page on Facebook, or by email. Such information may include your email address, your name any other information you’ve decided to provide us.

“Anonymous Information” means Information that is not associated with or linked to your Personal Information and does not, by itself, permit the identification of individual persons. Anonymous Information doesn’t directly identify an individual or may have been personal information but has had the personally identifiable information removed. Tim’s Journey may collect Anonymous Information about the use of the Applications to help us improve our services.

The Applications are designed for the whole family, including young children under 13 years of age under parent supervision. There are sections of the Applications designed for children and for parents and Information collected through these sections differs. 
The main menu and games themselves are designed for children. We share your concern for the children’s privacy and do not knowingly collect any personally identifiable information about children through these sections of the Applications and do not use third-party analytics services in these sections. 
The signup process and profile are sections for parents – they are separated from the sections for children with a parental gate. We do not knowingly collect any personally identifiable information through these sections of the Applications and we do use third party analytics services that automatically collect anonymous information about the usage of our Services.

How We Use Collected Information

We use your personal information (such as name or email address) only to provide you with the technical assistance you requested.

We do not store the information you provide us through our ‘Help’ section, our Page on Facebook, or by email on our infrastructure.

In the sections for parents we automatically collect and store the following types of anonymous information about Users who installed our Applications:

Additionally, this information (as well as your IP address) may be transferred to, processed and stored by our Service Providers, whose services we use to improve your customer experience.

As of the date of this Privacy Policy, Tim’s Journey works with the following Service Providers:

Each of these Service Providers has a GDPR-compliant privacy policy implemented. Please visit their websites to find more info about their privacy policies or contact us at support@timsjourney.app

Legal basis for the processing of this personal data is Art. 6 para. 1 (f) GDPR, as this data is necessary for the following purposes:

Furthermore, with this information, we will be able to ensure the stability and security of our Applications.

We will not rent, sell, or share the information we have collected from you with third parties without your consent, except as described below:

How We Protect Collected Information

The information we collect through the Services is stored and processed on the servers, located in the EU, hosted by Google Cloud.

The servers of our Service Providers are located in the EU and in the United States. By registering for and using the Services you consent to the transfer of information to the United States.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. We continuously take steps to further improve the way we store and process personal data.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Applications.

Tim’s Journey retains the data collected pursuant to this Privacy Policy for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Thereafter if the collected data is no longer needed for purposes specified in this Privacy Policy, we delete all aforementioned data in our possession within a reasonable timeframe. Tim’s Journey may still retain some of the data to the extent such retention is necessary to resolve disputes, enforce Tim's Journey?> user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of the Services.

Your rights according to the GDPR

As the data subject, you have the right of access (Art 15 GDPR), the right to rectification (Art 16 GDPR), the right to the erasure of your personal data (Art 17 GDPR), the right to restriction of processing of your personal data (Art 18 GDPR) as well as the right to data portability (Art 20 GDPR). Furthermore, you have the option to file a complaint against the processing of your personal data with the competent supervisory authority.

If you have given your consent to the processing of your data, you can revoke the given consent at any time. Such revocation affects the admissibility of the processing of your personal data after you make such revocation.

You can object to the processing of your personal data insofar as we base the processing of your personal data on the balance of interests. This is the case in particular if the processing is not necessary for the fulfilment of a contractual obligation to you, which we in each case present in the description of the functions which follow. In case of such objection, we kindly ask for an explanation of the reasons for the objection against the processing of your personal data. In the case of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons based on which we continue processing your personal data.

You may, of course, object to the processing of your personal data for advertising and data analysis purposes at any time.

In this case, please send an e-mail to support@timsjourney.app.

You can also delete all or any of your personal information stored by us or our Service Providers by contacting us at support@timsjourney.app. Remember that the account and/or the personal information you requested to be deleted will be lost forever.

Effective Date and Changes To Our Privacy Policy

The Privacy Policy detailed herein applies to any and all information that a User may have obtained from or provided to Tim’s Journey. Tim’s Journey reserves the right, at its full and complete discretion and without prior notice, to change, modify, amend, add, subtract, or otherwise remove portions of its Privacy Policy at any time and for any or no reason. If we make any changes, we will change the Last Updated date. Please periodically continue to check the Privacy Policy for any changes.

The effective date of this Privacy Policy is July 30th, 2020. This Privacy Policy was written in English (US). To the extent any translated version of this Privacy Policy conflicts with the English version, the English version controls.

If you have any questions about this Privacy Policy or the Services, please contact us at support@timsjourney.app. We will usually conduct our communication via email.

Notice to California Residents

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Tim’s Journey to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please send an email to support@timsjourney.app.